Our technician, Steve, communicated with us extremely well insofar as his expected arrival time to our home in Vancouver.
We never need to question his honesty and he really takes the time to explain the problem and gives us our best options.
Without question this was one of the better experiences I have ever had an appliance repair company.
Start to finish, absolutely exceptional service!
Without any hesitation we would recommend Totem Appliance to all in the Greater Vancouver in need of service.